Communications Info Page     

What is Emergency Medical Dispatch?

Increasingly, public safety telecommunications involves more than simply answering the telephone, getting an address, and dispatching a vehicle. This area of telecommunications has evolved into a distinct professional field requiring specialized training and the application of specific knowledge and skills.

The practice of emergency medical dispatch, that is, the management of requests for emergency medical assistance, is considered a specialty of public safety telecommunications and requires an advanced level of training. The goal of EMD has been simply stated as giving the caller, “the right help, in the right way, at the right time.”
 

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Last modified: 07/23/08